Privacy Policy
1. Data Protection at a glance
General Statement
The following information provides a simple overview of what happens to your personal data when
you sign up to this App. Personal data is any data by which you can be personally identified. For
more detailed information on data protection, please refer to our data protection statement below
this text.
Data collection on this website
Data processing on this app is carried out by operator. You can find the contact details of the
website operator in the section “Information on the responsible party” in this privacy policy.
How do we collect your data?
On the one hand, your data is collected by you providing it to us. This may, for example, be data
that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you navigate
the app.
What do we use your data for?
Some of the data is collected in order to ensure error-free provision of the app. Other data may be
used to analyze your user behavior. Other data can be provided to third-party entities in order to
make your experience better and help you with your real estate search.
What rights do you have regarding your data?
You have a right to request the correction or deletion of this data. If you have given your consent
to data processing, you can revoke this consent at any time for the future. You also have the right
to request the restriction of the processing of your personal data under certain circumstances.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about this and any other questions you may have on the subject of
data protection.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This App is hosted externally. The personal data collected is stored on the servers of the
hoster(s). This may include, but is not limited to, IP addresses, contact requests, meta and
communication data, contractual data, contact details, names, website traffic and other data
generated by a website.
3. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat
your personal data confidentially and in accordance with the statutory data protection regulations
and this data protection declaration.
When you use this website, various personal data are collected. Personal data is data by which
you can be personally identified. This Privacy Policy explains what information we collect and how
we use it. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-
mail) can have security gaps. Complete protection of data against access by third parties is not
possible.
For any inquiries you can contact: info@roomlyapp.com
Storage period
Unless a more specific storage period has been specified within this privacy policy, your personal
data will remain with us until the purpose for processing the data no longer applies. If you assert a
legitimate request for deletion or revoke consent to data processing, your data will be deleted
unless we have other legally permissible reasons for storing your personal data (e.g. retention
periods under tax or commercial law); in the latter case, the data will be deleted once these
reasons no longer apply.
4. General obligations of the user
4.1 The User may only use the usage options provided by Roomly within the scope of the
contractually stipulated purposes. The user is prohibited from any misuse beyond this purpose,
including the following actions in particular:
- Systematic reading of other users’ contact data for the purpose of passing it on to third
parties.
- Unreasonable harassment of other users through aggressive, obscene, insulting,
defamatory or intrusive statements, information, or messages.
- Unreasonable harassment of other users through the mass sending of unsolicited
advertising.
- Extensive or permanent use of the platform for the publication and dissemination of
content which does not correspond to the purpose of the platform, and which may impair
the attractiveness of the platform for other users.
- Any actions that lead to excessive system loads or system disruptions.
- The use of other people’s identities for registration, posting content or sending messages.
4.2 Each of the breaches of duty entitles Roomly to terminate the user contract without notice and
to block the user account. Furthermore, Roomly is entitled to refuse the activation of a new
account for this user for a period of one year after the termination.
4.3 Statements and comments in messages should follow the rules of polite and respectful
interaction. Criticism and expressions of opinion should be expressed constructively and without
insulting character and may.
5. Duties of the users regarding posted content
5.1 The user must ensure that he/she does not violate any rights of third parties (e.g. violation of
copyrights, violation of personal rights, violation of competition) by posting content
(advertisements, texts, images, photos, names, trademarks).
5.2 The User indemnifies Roomly from all claims of third parties, which they assert against
Roomly in relation to a violation of rights committed by him/her and for which he/she is
responsible. In this regard, the user assumes all necessary costs of legal defense.
5.3 Roomly is entitled to delete or deactivate the contents posted by the user, if they violate the
rights of third parties or if third parties assert claims due to a violation of rights, the justification of
which cannot be obviously excluded.
5.4 If Roomly becomes aware of a possible infringement of rights by the content of the user, it will
immediately notify the user in text form.
5.5 Due to the constantly changing content, it is not possible for Roomly to completely sift through
all advertisements, to check their content and to exercise direct active control over them. No
responsibility is assumed for the content, correctness and form of the advertisements posted.
Should the user come across advertisements whose content seems doubtful or against the rules,
he/she can inform Roomly via a reporting function.
5.6 The User agrees Roomly the content and advertisements posted by him/her for its own,
company-related marketing purposes, in particular, but not exclusively, on the social media
channels (meta) of Roomly. In such a case, the consent of the person or persons concerned must
be obtained by Roomly.
6. Prices & Conditions
6.1 Private use
6.1.1 The user relationship entered into between the non-commercial user within the meaning of §
13 BGB and Roomly is generally free of charge. This means that all functions that are not designated as premium functions subject to a charge can be used free of charge.
6.1.2 Beyond the basic, free of charge use, premium functions are offered which are clearly
recognizable as such on the platform and can only be used after payment of the respective
amount. At the start of the platform, it may be that none or not all premium functions are yet
available or are only available with restrictions. Roomly has the right to gradually expand the paid
premium functions. The pricing, in particular price increases, is the sole responsibility of Roomly
6.2 Commercial use of the App
6.2.1 The placement of advertisements that directly or indirectly charge brokerage fees, (broker)
brokerage commissions, increased telephone costs or other costs or fees is prohibited. It is also
prohibited to advertise other products or services directly or indirectly in an advertisement.
6.2.2 If commercial advertisements are placed without the consent of Roomly, Roomly is entitled
to delete them immediately and to demand from the user an appropriate remuneration per
advertisement and advertisement day, which is customary in the location, plus the respectively
valid legal value added tax.
7. Termination
7.1 The user is entitled to terminate the user contract with Roomly at any time without giving
reasons and without observing a period of notice. This is done by deleting the user account
(”Delete my profile”) in the “My Profile” section. In case of termination, the user data of the user will
be deleted, but the published advertisements and content will remain, without linking to the
respective deleted profile. A deletion from the cache of search engines must be requested by the
user himself/herself at the appropriate place (e.g. Google).
7.2 Roomly is entitled to terminate the user contract with a notice period of one month to the end
of the preceding month.
7.3 In addition to the notice of termination subject to a time limit, Roomly is entitled to terminate
the user contract without notice if there is an important reason. An important reason is especially
given if
- the user persistently and seriously violates his/her contractual obligations (cf. sections 5 & 6)
- culpably and seriously violates legal regulations when using the platform.
In these cases, Roomly is also entitled to delete the user account and to refuse the creation of a
new account for this user for a period of one year after receipt of the termination.
7.4 Roomly will exercise its right of ordinary termination and deletion of the user account if the
user has not logged in for at least one year and has not responded to a reminder message.
8. Liability
8.1 Roomly is liable in cases of intent or gross negligence according to the legal regulations. The
liability for guarantees is independent of fault. For slight negligence, Roomly is only liable
according to the regulations of the product liability law, due to injury to life, body, or health or due
to the violation of essential contractual obligations. However, the claim for damages for the slightly
negligent violation of essential contractual obligations is limited to the contract-typical, foreseeable
damage, as far as there is no liability due to injury to life, body, or health. For the fault of vicarious
agents and representatives, Roomly is liable to the same extent.
8.2 The regulation of the above section 9.1 extends to damages in addition to performance,
damages in lieu of performance and the claim for compensation due to futile expenses, regardless
of the legal reason, including liability due to defects, delay, or impossibility.