Privacy Policy
Last Updated: 29.05.2024
Introduction
Welcome to the page dedicated to the Privacy Policy (“Policy”) of Roomly (“App”), property of Roomly S.r.l (“we”, “us”, “our”). We are committed to protecting and respecting your privacy, so this explains how we collect, store, protect, and share your information, and with whom we share it. Our practices comply with the General Data Protection Regulation (GDPR). We suggest you read this in conjunction with our Terms and Conditions of Use.
Data Controller
Roomly
Roomly S.r.l.
Via IV Novembre 37, Crema 26013
info@roomlyapp.com
Information We Collect
We collect and process the following Personal Data:
When you download the App and create an account (“Account”), we may collect certain information about you, such as:
Once you register, you will be able to review and change this information at any time just by logging in to Roomly. It is your responsibility to ensure that your account details are kept up to date. The information we collect helps to enhance the App and verify our Users (robots are not welcome!). Registration Information relevant for the matching of profiles is visible to other Users.
Usage Data
We will also keep track of other types of information, other than the Personal Data. For example, but not limited to, we collect Usage Data such as:
How We Use Your Information
We use the collected data for various purposes:
Our Matching Algorithms
Roomly’s mission is to match you with your future housing solution. We have developed matching algorithms to show you people we think are a good match for you. We use different indications based on users’ profiles on our App. We use these indications to recommend the most relevant profiles to everyone in order to maximize everyone’s chances of finding the best accommodation or roommate/renter. Where you have included sensitive information in your profile, such as information about your beliefs, the processing of this information is based on your voluntary and explicit consent.
Moderation Practices
We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) for content that indicates breaches of our Terms and Conditions of Use. If an account meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Roomly to contest the decision.
If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Sharing Your Information (Third-Party Service Providers)
We may share your information with third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Visibility of Phone Numbers
Please note that your phone number will be visible and shared with profiles that match with yours within the app. By using our service, you consent to this sharing of your phone number.
Legal Requirements
We may disclose your personal data in the good faith belief that such action is necessary to:
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
Your Data Protection Rights
Under the GDPR, you have the following rights:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact email.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet is ever completely 100% secure and even we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur.
Changes to this Policy
As Roomly evolves, we may revise this Privacy Policy from time to time. If we make a change to this policy that, in our sole discretion, is material, we will notify you, for example, by posting a notice within Roomly media channels.
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